02. »Air Finance & Insurance« – UX/UI Platform Design

I worked on the project of redesign the UX and UI for Air, an interactive platform, where the user can manage his finances with an overview of his incomes, expenses and plans for the future.

This platform started as a b2b project, where the end user was guided by companions from the Air company. So the old design was mostly long forms to fill out and print by the companion, who made all the calculations for the end user, in order to suggest some financial advices.
As the company changed to improve its digitalisation, the new goal was to give the end user a platform for an individual use without the need of a companion, so the end user could manage and improve his finances by him self. So my challenge was not only to improve the user experience but also to redesign the whole platform to change it from a b2b to a b2c project with the end user in mind.

The requirements from the client were: It should be simple and light, understandable and flexible, free of charge and non-binding.
The goals of the user experience were for the user to get an overview of the finances, consider his life wishes, create a balance by accounting his incomes and expenses and finally experience a »wow effect« with the results.

My work included the redesign of the platform improving the usability, adapting the design system and creating new components. As the topic of finances can be a very heavy topic, I aimed to ease as much as possible the user experience and clarify the interface design.
Another task for Air, was to create a new service inside the platform for insurances, where the user could get personalized offers of insurances with his given wishes and plans for the future. My role here, was to design this new service from scratch, with an appealing user experience and a simple  understandable usability on the layout. I molded the concept, made the research, the ideation and finally the mockups and prototypes, with the supervision of my project manager and the direct feedback of the client.

user experience, user interface, usability, accesibility, design thinking



 pattper@hotmail.com

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